Needed to deposit a BMO cheque to my Scotia Bank account for an emergency but they told me that I have to get it "certified" in order for me to access my money. I waited patiently as I was told it wouldn't take that long to get it done. After an hour, they told me the branch that the cheque was from wasn't able to certify the cheque for some reasons and it's better to wait at home (I live in the area) and they'll call me when it's ready. Patiently waited for a call until the next day. NO POSITIVE OUTCOME. Don't be fooled by the "high class" vibe Liberty Village has. Some businesses in Parkdale have better and real customer service than this area.