I purchased a mattress at this store. After a week of sleeping on the mattress my lower back was very sore. I attempted to return the mattress to the store. The sales receipt said nothing about how returns are conducted. The store manager came running out of the store telling me I can't bring that mattress in her store and if I attempt to she will call the police. The mattress was in my truck. I was walking to the entrance of the store with no mattress. She had an attitude through the whole process. It would have been so simple for her just to have an amicable discussion advising me of the return policy. She was extremely rude through the whole process. It's no wonder on a busy Sunday afternoon there was not a single customer in this store. I would strongly recommend buying from another store or online. I will never do business with best mattress again. I will be surprised if they don't find some reason not to take the mattress back.