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  • after arriving at the Durango location in las vegas nv and paying, my pizza was "lost" and employees in the back were yelling about how unhappy they were . they said they would remake it. fine. after 20 min of waiting they offered free cinnasticks. I declined- I just want my order and a discount on it. the "manager" came up and offered $5 off my next order. I asked for a refund of my whole order. he rudely informed me that he doesn't have the authority to do so. id have to call his manager I asked him to call his manager now. he finally got ahold of someone and gave me money back. I asked him if I get my pizza- he said "no you've just wasted 30 min of your time- youre the one with your damn dogs in the car". after an exchange of words- including him calling me a few bitc*s among other unprofessional words from him I asked him if the manger contact was on the receipt. he informed me it was and "my names Dion, bit*ch"
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