When my mother's roof leaked after the last storm, I looked around and this company had excellent reviews on all the sites I went to, and a great BBB rating. I can see why. Even though they were busy after the storm, Charlie came out promptly to estimate the job. We'll likely need a big job of new underlayment done in the next few years, but he did not try to sell the big repair. They gave us a reasonable price for fixing the leak and some cracked tiles. The estimate included photos showing what needed to be done. Charlie answered my questions in email and then called to make sure I was satisfied with all the answers. The work was done by a 2-person crew within a week and Charlie went out and inspected it. Of course, not knowing anything about roofing, I can't say much about the repair, but the work is warrantied, so I have no worries. I would definitely use them again. Thanks, Charlie!