I've never shopped at J.Crew before and I'm not big on shopping in general. The gal working the day I came in (I wish I had gotten her name) was so helpful. She picked up on my style right away and made great suggestions. I walked out with some great pieces that I was really pleased with. I don't live in Arizona, but I'll definitely make a point to shop here when I'm in town. I wish she worked at my local J.Crew.