Horrible service. I called the company for my AC unit to be fixed at 7am yesterday as it went out the night before. They said the soonest they could come out was the next day first thing in the morning (this morning). I went to a friends house over night to sleep (the first day the temperature indoors got up to 98F). This morning, I was first in line for them to come and they gave us a window of 8am-11am. I waited and received a phone call saying they "had an emergency" and moved our window from 9-noon. I waited and waited, calling every hour to see when the repair man would come. I got the busy signal many times. When they did answer, the company said the man had vehicle maintenance issues (flat tire) but how long would that take? Maybe an hour? Keep in mind the temperature in the house is at 100 degrees and I have to wait at home for them... No one came until 3 pm. I am very disappointed with this company and will never use them ever again!