My sister and I stayed here for a Family Wedding. We reserved the Room months in advance. Upon arrival we were told that our room was not available so they assigned us a different room. Upon entering this room we found that the TV did not work and the Engineering Manager who came to fix it literally ripped it off the wall. This room was three floors lower than the one we reserved and paid a little more for. So he went and got us another room. This one still another floor lower. I should have mentioned that there is No Valet or Bus Boy services at this Hotel. So all these moves required my Sister and I to lug all our suitcases and garment bags ourselves. We also needed to get 11 room keys made in an attempt to access our room. Unsuccessfully I might add. DON'T WASTE YOUR TIME & MONEY AT THIS DISMAL HOTEL.