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| - On our first meal in Charlotte for a weeklong celebration of our first anniversary, the husband and I made our way to Enso. It was recommended highly by the AT&T employees upstairs as the best place to eat in the EpiCenter plaza and we were starving.
Despite being so hungry, I had a difficult time finding something to eat on the menu. It seemed that all the sushi options were out of my comfort zone and the Chinese entrees were too generic to consider. We are both noodle entree lovers, and Enso only offered one vegetarian option and another noodle choice loaded with creatures from the sea which disappointed us. To boot, at first glance the prices seem fairly steep - more than what we were looking to spend for a mid-afternoon meal.
Thankfully, what we ended up ordering was actually quite tasty and artfully presently and agreeably worth the cost. Hubs went with a basic General Tsao that came out huge, spicy, crisp, and one of the better versions of the General we've tried anywhere. I opted for egg drop soup (large portion as well and very different than what I'm use to in such a good way - crispy toppings, some noodles, and green onion - extremely satisfying by itself) and the Pork Dim Sum (aka dumplings). I asked for fried, they gave me steamed. I love both versions so it didn't matter to me, but again for the prices here you ought to get what you ask for. They really were amazing and the sauce that was paired with them was so addictive and thick! I'll be craving these for a while.
The ambiance was my favorite part. The whole space is decorated to the nines. Everything is gorgeous, unique, and original. There were few seats/tables that were alike yet everything balanced together. We both spent half our meal being wildly entertained by the constant reel of Kung Fu films that plays alongside the bar area. Such a cool touch.
The service, however, really falls flat in comparison to everything else, thus a mid-range rating. Our server in particular was incredibly absent, slow, and not personable despite there only being four other groups at the time in the whole restaurant. Our glasses sat empty for a long time during our meal while he walked by a few times. He did not seem happy to be working.
The thing that really bothered me was the sake-bombed couple (ex-couple? We couldn't tell... They were fighting and making up every five minutes) who sat next to us. I have never seen two adults so belligerently drunk at 3 in the afternoon as these two in my life. They were falling off their chairs, falling asleep mid conversation, stumbling all over the place... Yet they were allowed to just get up and leave by the staff. I'm not sure how they became so wasted but over serving your guests is dangerous! As the guy's keys jingled on the way out, I was so thankful we would not be on the road with him. The waitstaff appeared to acknowledge how inebriated they were but did not attempt to call a cab or even question their ability to drive. Perhaps that isn't Enso's responsibility to discern sobriety or protect the streets but it bothered me...
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