Do you see those "Complete Oil Change $19.99" all over the Valley and then when you get in there they state that is just basic and that an oil change Starts at $37.99 (Jiffy Lube, Grease Monkey, etc) and then by the time they are done they are telling you all the problems you have and your bill is over $100.....This won't happen at Pep Boys. What they tell you is what wrong and from my experience over the years they don't try selling you what you don't need.
Today I had Oil change and tire rotation, they removed my old hub covers and put on the new ones for me. All for $37.00. They were fast and friendly. I also am purchasing a used vehicle in the near future and they let me know they can do vehicle inspections for low cost.
Thank you for the great service and keep up the good work!!