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| - I have been here three times. Everytime the service has been AWFUL. each time worst than the time before it. And everytime I was there, the place was empty and STILL the service was bad. Let me talk about the most recent time - July 7, 2012. There were 10 of us in the empty restaurant (with exception to one other table of 4) at 5:45pm. It took 20 minutes to get the three of us who ordered the drinks to be brought over. It took over 30 minutes for half of our table to get our food. Another 10 minutes for the rest. And then they forgot one meal. He got his by the time we were finished eating. (might I remind you that the restaurant was empty with exception to one table). So I thought, you know what, maybe it's just that the kitchen was backed up..and the bartender sucks at pouring beer. But then when it came time to get the bill, it took the waitress 15 minutes. All you do is press print. Even if it is separate bills, they should have already been separated, after all you only have two tables, you had plenty of time to figure things out. The food was just OK, I got the spaghettini - it was lacking in veggies and was super dry. I am taking a stand and never going back. They took the one meal off the bill that came when we were finishing up, but otherwise, no one came by to apologize, and the server wasn't too empathetic. This was not unlike the first two times I've been here. I don't understand how they are still in business. Don't be fooled by the awesome decor and prime location. And anyway, it makes zero sense to have a three floor restaurant - you're just setting yourself up to have poor service. Ugh.
Positives: the fried cheese thing is pretty good. Nice decor.
Also the first two times I was there, because it was for a birthday, and the second time a bachelorette, the manager tried to make it special by doing this dance thing with the bday gal/bachelorette. he blindfolded her and got someone to pour this drink into her mouth. It was weird...but I appreciated the effort. I'll take a free slice of cake next time instead.
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