I used to go to this location as my usual hangout spot with my usual hangout group seeing the usual regulars and the usual employees... but that's all changed. I don't knew what or when they decided to stop giving a hoot here. They renovated the place and now it looks cheap. There is always something wrong with the bathrooms... ALWAYS. Half of the staff is unhappy now and the outside sitting area is seriously gross. I don't know what's going on but I bet it has to do with the new Charles Frias park they built across the street. If there's a park nearby, it's a living area for many homeless people and I've seen a increasing number of them in that area, even saw a few "bum fights" happen while I was there. They need to clean up the outside of their establishment, maintain the inside, and (actually this one is for the business that manages the building complex area) better patrol their customers. I have much more to include but I think I've made my point clear.