I love the food here and I normally love the customer service. My husband and I showed up with our two dogs to have an early lunch at our favorite sandwich place and where not happy with our first impression. The tables where all chained up and my husband nicely asked to have them unchained so we could have a nice lunch with our dogs. Linda very rudely said you will have to wait at least ten minutes. Thank goodness for carol or we would have left. She quickly removed the chains and took our order.