Ok I called at 9:30 am to see if I could get in for a haircut. They got me in at 10:30 am and set me up with Stephanie. She is fabulous. I wanted my hair layered and it is the best haircut I have had in a long time. Did not need a razor or thinning shears to give me an awesome haircut. Going back next week for highlights. Thank you so much Stephanie