We made reservations for Thursday evening at 7 PM and found it fairly crowded, but with spots still available. The venue is intimate and decor is nice, perhaps our favorite part of the experience.
We waited a bit for service, a bit of a miss. It was a wait before our server came. I ordered tuna onigiri and robatayaki (squid as the red snapper that is so photographed in these reviews was unavailable) and hubs ordered chirashi. The onigiri comes out. We're perplexed as how to approach it. We're looking around and I see others picking at it, using a soy sauce bowl to dip. Unfortunately, there's no soy sauce bowl or server around. Blah. I attack it nonetheless. It works. Taste wise, it is very average. The scallions were very mild and it was more rice than anything. A soy sauce bowl would have done wonders. I ended up spreading the wasabi using chopsticks. The squid comes as I'm working on the onigiri. Hubs has a few bites as he waits for his dish. I've finished and start on the squid for a bit before the chirashi arrives.
The squid is colder than I'd like, considering it was off the flames. Hubs thought it was his favorite item. His chirashi was very average. It was an elaborate presentation like the onigiri, but nothing that left us wowed.
Service wasn't attentive for us. Another couple sat next to our table as we were wrapping up and they were offered greater service and attention, offered tap versus sparkling as we were given regular tap, without so much as an offer for something else.
No rush to go back.