Went in with no appointment because I got a nail in one of my tires. The tires only have around 8,000 miles on them and they patched the tire without hassle. Walked out in about 45 minutes without spending a dime. Its pretty clear why this company is so successful. These guys work HARD, props to them because some of the customers in there were "special". I will definitely be returning when I need new tires, thanks guys!