I love the ice cream, and the flavor and quality were the best I ever had. I wish I could say it was great, but the service was very weird. The sundaes did not have whipped cream or cherry, although I was told they would, and I said I would like the toppings, YES PLEASE. Then, THE BANANA SPLIT HAD NO BANANA. Of course, eating the delicious ice cream all the way down to the bottom was not too much of a problem for my friend, and the lack of banana was verified. And I had to ask for a drink of water three times: each time I was given a smile and told I would have a small cup of water right away....and waited at the counter...and waited. I will bring my own water bottle for sure from now on...and I may try again to get some ice cream. But, lowered expectations are apparently required.