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  • My story - made an appointment with this company a month ahead of time for a 9AM move. They were professional enough to confirm the appt the day before saying that the movers would show up between 9 and 10AM. On the day of the move, I had heard nothing by 10.30AM. So I call, only to be entertained by a lady who seemed irritated by my questions. She was disgruntled and very unprofessional - after repeated phone calls she finally told me that the movers would come after 12.30PM as they were stuck with another job bigger than anticipated. By 1.30PM still no movers and now she is not picking up my calls either. I had to rent a uhaul on my own and call a few friends at the last minute to move my entire 3 bedroom house, which turned out to be very stressful. I called her at 3PM and she said that they were not sure when and if they would make it to help me. I asked her to at least call me back and let me know what the status was - no response what so ever! This has never happened to me before and I would hate for anyone else to be subjected to such an unprofessional company and poor customer service.
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