Maybe it was a good thing that my boyfriend and I got denied a place here. We went there a month ago to check the condos out with our children. Ann was the agent showing us around. She kept blowing my phone up for days to get us to fill out an app. I wanted to wait to see if I can get better. We finally decided to do it and two times that I told her I was 10 minutes away, her "I'll be back sign was up." If I told you I was on my way then why don't you let me know that you'll be heading out of the office? Mind you, everytime I call to get inside the gate, there's no answer. Thankfully, people come in and out that place. I had to go back two more times because she forgot to had me sign other papers. That place is so unorganized. Then I get a call saying that I was denied.. Ann kept telling me multiple times that I should call my boyfriend and find out why I was denied... Like, hello!?!?! I am an applicant as well. You should let me know! I ask to speak to her manager and she says that her manager is in a conference meeting, yet I receive a call from Robin one second later. I found out later that my boyfriend was denied because of a charge from 2001. He's a manager who brings two times your highest rent & that's not including my income. You have people who are out of the country & have other people living in their house for them (a guy came in the office & said that), yet deny someone who had a past charge from almost 15 years ago? Overall, the apartments were nice... Could use a better office system & staff, this experience just made us go for a house next.