I called in an order to pick up and was told it would take 20 minutes. When I got there the manager Amelia told me they were out of the cream for one of my orders. I then ordered the steak and Guinness pie. I decided since I now had to wait at the bar I would play the machine to pass the time. The manager Amelia who was working behind the bar the entire time did not ask me if I wanted a drink the extra 20 minutes I waited. My food was finally brought out and I left. When I got home I could not believe the size of the steak & Guinness pie it was in a small bowl this was suppose to be a dinner for $12.99 and the meat was full of fat. The buffalo sliders were terrible as was the philly steak. I was so displeased I called back and then took it back and received my $40 refund. As bad as the food was I still cant believe I was not even offered a drink while I waited and played the machine.