Came in on Easter Sunday for lunch. You have to pay for parking and the restaurant will reimburse you afterwards.
It is located in the basement of a pretty dingy plaza. Some of the light fixtures were dusty and could really use some cleaning.
We were seated quite quickly but didn't get the tea we asked for.
Service was very slow. There were only a few servers pushing carts and the same few dishes were on rotation over and over again. Other employees came around and were quite aggressively trying to sell us all the other items on the menu (non dim-sum dishes).
The food itself was pretty decent, but a lot of it was cold (probably because it had been on going around on the cart for the past 30 minutes) The best dishes were probably the hargow and the siu mai, which I don't usually order, but they were hot, quite flavourful and fresh.
The fried dishes were a little greasy. We eventually left because we got tired of waiting for new push carts to come out.
Overall I don't think I would come back. Some family members had a better experience the last time though when they had a paper menu rather than push carts.