I went here for lunch earlier this week and I actually really liked it. We walk in and there is 2 bowl sizes to choose from. You pick whatever items you want and put it in the bowl. They have an assortment of fishballs, meats, and noodles that you can add to your bowl. Once you get to the register, you put your bowl on a scale, choose from 4 different soup bases and pay ($10.99/lb). My bowl was just under a pound. They take the food that you picked and cook it in the soup base that you chose. You then receive a buzzer and you seat yourself. During busy hours, it gets pretty packed but we were lucky enough to find seating. The bowl that you get is a soup with all the ingredients in it. It is almost like Boiling Point if anyone has been there or a precooked hot pot. Your order comes with rice if you ask and overall I really enjoyed the taste, speed, and quality of the food.
I wouldn't recommend taking this togo. The store is big but it gets crowded so seating is limited. Also, the raw items that you can choose from are not labeled so people who have never seen some of these foods might get confused. And for those reasons, I took off a star.