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  • Rude & unhelpful associates;including the management. I have been a beauty card member for years. They were trying to say that my card was expired & it wasn't. So, I returned with my receipt & explained what happened. The manager just dismissed it & said "yea, it's updated." No apology, no customer service. I will travel the extra couple of miles and go to the Serene location. Or start shopping online.
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