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  • Alright, so here's how it went the first time I tried this place a few days ago: I sat at the bar, ordered the steak salad (which was VERY GOOD), then proceeded to wait AT LEAST 25 minutes. It's not like they were busy, just slow. The salad was good enough that I went back he next day and guess what? Not only did I wait another 25 minutes, but it came out wrong, so I had to wait again. Okay, I was craving a salad and was near there tonight and so I decided to pop in, watch the game and eat the steak salad - HOPING it wouldn't take forever, but nope - I waited 20 minutes before I said screw it and I cancelled the salad and walked out. I don't get it, why does it take 20+ minutes to get a salad? The only thing they're cooking on it is the steak and that takes like 5 minutes! Tonight they were a tad busier, but nothing extreme. I did see the manager apologize to the people sitting next to me for the delay on their pizza. Perhaps making people wait is part of their "thing", but it's not cool. The service here is sloooow, inattentive and a couple employees I interacted with didn't seem like they wanted to be there. It's unfortunate because I do like the Osio groups restaurants, but I probably won't return to this one and if I do, I may have to call in my order the day before so it's ready on time.
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