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About: http://data.yelp.com/Review/id/ro3nIxi8Pw6kWbXdtJpeUg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-07-20 00:00:00 (xsd:dateTime)
itemReviewed	7th Street Station Parking Garage
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	I don't usually write reviews for things like this but in this case I will make an exception. I have parked here numerous times and paid some amount of money almost every time. They have an option inside of the market where you can validate and get a free 1.5 hour of parking. I have used this option every single time I have been in the market without issue. The other day my husband and I went in to get some coffee and have breakfast at local loaf and we were unable to get the validation machine to work. We tried before eating our breakfast and again when we were leaving. When we were leaving we checked the barcode and I thought it had added the small extra part on the end but we realized I was mistaken when we went to go pay and the total was coming up as $8 after only being there for just over an hour. We decided to go on to our car and speak with the person working the pay booth on our way out as this made the most sense to us. We drove up to the woman working the counter and explained to her that we had been unable to get the validator inside to work. She said she would look into it and then stepped out the booth and asked us how many times we had tried it. We told her we had tried no less than 5 times. She then proceeded to walk over to a gentlemen sitting on a john deere golf cart listening to his iPod and talk with him. They were out of ear shot but he then took the ticket and began walking down to the market. She then told us to wait until he came back up. At this point everything seemed fine, she didn't seem upset or like there was anything wrong with us asking for help regarding the issue. When he came back, things took a total different turn. He came back and began yelling and alternating between pointing at the ticket and pointing at us and making he very clear that he was upset. He shoved the ticket back in her hand and then went back to sit on his golf cart and put his headphones back in. She then opened the window and turned to us and let us know that next time we needed assistance we need to ask someone inside the market and not them. My husband and I were completely stunned at this response. To us it had made sense to speak with them regarding the issue not someone inside making food who had nothing to do with the market or parking garage. At this point I expressed our frustration regarding our treatment and how we did not understand what exactly it was that we had done wrong, we had simple asked for help. She proceeded to be rude and repeat that they were not the ones to help us. When I asked if we were supposed to ask someone who worked at one of the establishments who rented inside she had no clue, basically they just didn't want to help. We explained we would call and make a complaint and the look on her face showed she realized she had made a mistake and then tried to tell us to have a great day. I attempted to call and make a complaint but the people who I needed to speak with weren't available, the customer service associate I spoke with was helpful and let me know when I could call back which I will be. I can't say I will never park here again as the parking in Uptown is a nightmare on a good day. However, I will avoid this parking garage at all cost from here on out.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kelly

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