I dealt with Michael Ragusa at Roy Foss. I emailed Mike several times to get information about the car I was interested in. He replied promptly and answered my questions fully. We negotiated a price and then I then felt comfortable to go and see the vehicle which was about 4 hours from my home. When I saw the car I was pleased and we purchased it. There were no surprises. Mike is a straight shooter and was a pleasure to deal with.