I came in at 6:30 and was told that I would have to come back an hour later to pick up my order. I was told they were preparing a lot of platter orders. There was only a group of 4 sitting down so I'm assuming they were over-the-phone.
When I returned an hour later it was noticeably busier. The cashier told me my order was almost done, but it took another 25 minutes before it was ready.
The quality is definitely above average, and for the price you won't be disappointed. However, make sure you phone in your order ahead of time so you don't have to wait too long. 3 stars because of the wait time and unpreparedness, but that's a little expected for new businesses.