So far I have only gone once but based on my first experience I would certainly go back. I had a deluxe pedicure and regular manicure and six days later my polish is still beautiful. I was impressed on my first visit.
It's a new store so it's very clean. They have friendly staff and the cost is average. They had a promotion for their first month open which made the cost even better, just wondering if they will have similar promotions in their future.
Because they are a new store, their massage chairs are also new (do not look over-used like some other places). I really liked the service and the staff. I find most nail salon staff generally grunt in your general direction and do not understand proper customer service, but this place everyone I met (four people in total) were all very nice, friendly, and very key... they smiled and laughed. When I first walked in I was greeted with a warm, friendly, genuine 'hello!' and smiles.
The only reason I gave a 4-star rating is because I've only gone once. What will make it a 5-star rating is if they keep me coming back by keeping up with their [so far] excellent customer service skills and cleanliness and obviously it doesn't get expensive. :) If they keep up the same service level as they did on my first visit, I will be sure to give a higher rating and my loyalty to their business. (The fact that they are located minutes from my home just makes the whole package even better, lol, which BTW parking is free and their store is easily accessible).
Thanks for a great mani/pedi and customer service. Keep up the good work!