They came out twice to fix a problem I have with a Whirlpool gas range that is a lemon. When they came out the second time they told Whirlpool that it was a "courtesy" because it was a "user care" issue but failed to inform me so now Whirlpool will not honor my warranty. When I called Dino's to ask them about this so called "courtesy" and "user care" issue and to inform them there was no way this problem was caused by my use their answer to me was "well we can't watch you all the time". UNBELIEVABLE!!! Not only did they screw me with Whirlpool then their only defence of the "user care" issue is that they can't watch me. This was the worst customer service and repair I have ever had in my 57 years on this planet. AVOID AT ALL COSTS!!!!!