We've been here over a year. We've truly enjoyed our time here and the staff is fantastic. We've dealt with Anna, Nathan and Roger. My only reason for 4 stars is during our summer here we were without ac for 3 weeks total in one month. It was a complete mess and was really hard on us financially as we had to stay with family or get a hotel room. Roger even came in on his days off and on a holiday to assist with the terrible situation. I'm very nervous for this summer but hoping everything will work properly. We put out almost $800 out of pocket for hotel rooms. Otherwise, we've loved the quiet area, concierge services and all of the staffs friendly and welcoming demeanor.