We got problems at "Our house." Tactless and Nickle & Dime you...leaves me bothered and broke
I must admit, I am a little excited to write this review. I had to wait and let myself cool down.
My sister just came back from Cali and while there tried boba tea. I was shocked she has never tried...nevertheless we were on the search for boba tea.
Being from Portland, OR and loving FatStraw on Hawthorn for its boba tea I had somewhat predisposed standards of the the root based little novelty . Little did I know Our House was not operating on the same level...
I had the Strawberry..
Both of my little sisters had Taro..
We all had boba in them
Sister 1 did not like the little boba and wanted to exchanged it for a different drink. My lil sister...barely 11 walked up to the counter and politely asked only to get rejected, she walked back sad, knowing she either dump the drink or power through the drink. I then walked up to the employee and discussed a few business ethics and standards that AZ and USA operate at a normal basis. With his broken english he refused any refund or exchange transaction....I thought to myself...all this for what... for his poorly made product? Pick and choose your battles.
Sister 2 did not lik the AZ based boba tea store...she wished she was still in Cali. Don't we all.
Me: It cost me just under $4.25 for one drink w/ boba, tack on an additional $.50cents for the fact that I used a debt card!..So i payed 4.75ish for a drink made with powder and NO customer service..