I enjoy The Counter and it's concept. But twice now I have ordered a burger medium rare and it came out well done. Not only that but today I should sent it back as the outside of the burger was burned. The salad upon which the burger sat was very good and the veggies were fresh. A little lite on the roasted peppers. French fries were also good. Next time the burger comes well done or burned I will send it back. On the check it stated "pink throughout" and there was no pink to be found.