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  • I don't like writing reviews like this but I drove across town with my mom to have a bad experience and regret not going to the other honda location instead. Our interaction started with an unfriendly man approaching us and asking "Have you been helped yet?" We said no. I've been in sales for almost 10 years and I would never start a conversation that way. A "hello, welcome, how are you?" That sets the mood much better. Anyways I found the car I liked and asked if they could price match. He said no because they don't do price matches. That's interesting being that I had a car price matched down to the penny last year. Hmmm either way it's fine however he didn't offer to see what he could do or anything like that just a flat "no, we can't." My mom insisted he ask his manager so he did. We went inside and waited and he came back and said there's nothing they could do to lower the price of the car. That's where I had the big problem. 1. Why didn't the manager come speak with us 2. They didn't offer any sort of negotiation AT ALL 3. He gave me the paper back and just said "sorry" in other words you can go now. The only nice thing that happened was when another worker passed us and smiled and actually asked us how we were doing (Asian man with longer hair). We took our business elsewhere and won't be back to this location.
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