I had AT&T years ago and couldn't stand them. They had the worst customer service and worst wireless service! Now that our company uses AT&T for wireless service, I've had to stop in to this store a few times for various reasons, and every time I go in the service is impeccable. Everyone is extremely nice, helpful, and knowledgeable. I don't know how the other stores are around town, but these guys completely changed my perception of AT&T.