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  • Went through the drive-thru around 12AM last night, January 11th. Ordered 3 meals for 3 people, wasn't very busy but still took 5-6 minutes to even take our order. Comes out to be around $20.00 which is fine. We waited for our food for about 15-20 minutes while being at the order window. As we are waiting, all we see is the staff inside throwing shit around, playing like 13 year olds. Gives us our food as if its problem and we are annoying him, doesn't say "thank you" or anything lol (I find it humorous as if your job is hard) then we get our food and its all cold, missing a fry and the other fries were cold as well. We could've went back and complained but didn't want to even deal with the service again. I know pretty much anything in the Steelyard is a bust but seriously, a Steak n Shake? Like, lets be real. As we left, I looked back to see a huge line around the building so it was clear they were now slammed. Karma is a bitch. Now I know my experience for this location and can spread the information. Should've known, coming from the fabulous Steelyard.
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