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  • How one bad incident can change a f review to a 1 star. Enjoyed our stay until the last night. On that night we were off resort and were retuning and we unfortunate to return after a concert ended. We got caught up on traffic for 20 minutes or so to travel two blocks. When we finally reaches the entrance to the hotel they would not allow us to enter main entrance to hotel. Circle block to another 15 min later get but can not get to valet parking. Valet will not allow us into area. He suggest going to east valet parking. Circle esprit again. 20 min later get to east valet parking and it is ropes of no valet. Finally park in garage after 1 hour of just try to get into resort. Call to talk to manager. She says there is nothing she can do about traffic. Let's see MGM concert caused traffic issue. MGM security was Directing traffic. MGM security would not allow cars to turn into resort. Seems to me like MGM was in control and choose a terrible solution. Not to allow guests to enter resort. Manager offered us a late check out since our flight was at 6 am that was of little help and why we were trying to return a little early. We did make it to our rooms a 1am. Do not plan to come back to resort again
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