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  • Very helpful, no pressure sales people. They listened to me, and helped me find a product that fit what I was looking for. In fact, I actually picked up a much larger product than I intended to purchase, not only because it was higher quality than what competitors were offering, it was also priced competitively. In the process of purchasing the one piece of furniture, I saw another item that we had been considering, but had not at all planned on purchasing so soon. The salesperson didn't bring it to my attention (because I hadn't asked), but once I expressed interest, he was as helpful and friendly as he'd been before... no pressure whatsoever. When salespeople listen and help, and they are interested in satisfying customers, versus trying to upgrade and add on beyond the expressed budget, it means when I do have $1600 to spend on a sofa, living room or bedroom set, I'll be going back to the place that treated me just as well when I only had a few bucks to spend, relative to the pricing on most of their other products. Sales is not always about getting the biggest bang for your buck as the salesperson, but investing in customer relations, listening and adhering to one's budget, treating the customer well, no pressure, no gaming, just straightforward. The individual I worked with has ensured that I will return the next time we are in the market for furniture. The other places I shopped probably won't see me again.
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