After 25 years of loyalty to cox im done customer service stinks ha what customer service so they raised my bill yet again this time up to 212.00 per month because my promotion ran out okay so I call and they on their own connect me to loyalty department it supposably for clients 22 years and more oh sure what ever cox cable the lady was short rude and really unqualified for the so called loyalty department she gave me a deal what ever 199.00 per month cox you're out of your mind with greed!!!!! Make a buck or a million or even a billion but good lord you're greediness is sickening I wanted my bill back down to the 181.73 it has been for years but no she said take it or leave it so cox cable I'm getting someone to replace you we are so over this 25 year thing do you're self a favor and spare the stress find another server other than cox!!