They say first impressions set the standard. I was excited to try the famous Ducks this morning. Ordered coffee, a donut and a breakfast sandwich. When it came to being served - coffee, check. Donut, check. And then I waited for my sandwich. And waited. And waited. And waited. And waited. And waited. And waited. And waited. And waited. And waited. You get the point. I ended up leaving - after having paid - because I got tired of waiting. I believe in second chances so I may find my way back - but as of today, I'm not a happy customer.