I tried GEN again. I was hoping that with time to get into a rhythm that things would of improved but I was wrong.
Gens could have so much potential. A few things wrong with GEN.
1. Not enough staff
2. Restricted menu. Everyone at the table have to order from the same menu. If you have kids that don't want BBQ, you have to settle for the kitchen menu. You can't mix and match.
3. Limited banchan, side dishes. You get 4. That's it. They call them "seasonal" but I call it lazy.
4. The spicy tofu soup took over an hour to make and served.
5. Service was pleasant but slow.
I don't think I will come back. I will make the drive to Koreatown. It's just too "American" for me. I would rather do the drive, have grumpy service from the sugnyeos, and have the different unlimited banchans.