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| - Terrible experience and unfortunately not the first. I hadn't eaten at an Applebee's in years as I got sick of the prices going up and quality going down. Decided to give it another go with my brother. Got an order of hot wings. Service was very slow, but I get it, things get busy. Asked for extra bleu cheese. Got ranch. Told the server it was ranch, he took it back and brought out another cup of ranch. Grabbed him and told him again and he told me that he poured it from the container marked bleu cheese. Tasted it again to make sure and it was definitely ranch. Took that one away and came back about 4 min later with a thing of bleu cheese finally. Unfortunately by this point the wings, which I can describe as mediocre at best (not even close to hot), were cold and soggy.
On top of everything, we were playing with the small tablet style computer on the table and checking out everything it did since I have kids and thought it was a good idea. I checked every app I went into to make sure there were no charges attached. At the end of the meal, we got our bill and there were charges for two camera things we did with the tablet. I again checked and no where on the app did it say there would be any charges. We told the waiter and he just took them off the bill, which was good, but he did it very quickly without ever even verifying, which made us feel like he gets this question or issue all the time and automatically just removes it. If we didn't really look at the bill, we would have never noticed. And I'm sure some have been charged and not noticed.
Overall, Applebee's in general has just gone so far down hill I can barely recognize it as the restaurant I used to love. I would not recommend.
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