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| - We were a party of seven and ordered a variety of items, from the Tuna tartar, the spicy caeser kale salad, burgers, cheese burger spring rolls and tacos, all of which were fantastic.
The food is great!
The burger was super messy, be prepared to either lick your fingers, order extra napkins or use a fork and knife.
That's the good news. The not so good news - the service. Nothing worse than great food and mediocre service.
People got meals earlier than others (hate that) which made wait times seem even slower (go ahead and eat, no I'll wait, no please eat while it's hot...) drink orders were forgotten prompting us to have to get up out of our seats to chase down our waitress to attend to our order. But wait! They have enough staff to come by and wipe your dining area after they've bused your plate - you know like a fine dining experience where a small blade is used to clean your table cloth of crumbs in front of you, but they can't get meals out together or serve your beer with a GLASS (which we had to ask for).
Oh - beer selection - ready for this one. Nothing available on tap, which is no problem and available by the bottle Steam Whistle, Heineken, or Stella. Virtually all the same beer. All lagers, nothing distinctly different about them really. That's like having only chardonnay as a wine choice. How about a lager, an amber ale and a dark beer (Guinness) or a red ale?
Finally we were visited by the GM before we left who gave us his card and asked us to give them another try and he'd buy us an aperitif and appetisers. In my world you don't ask a customer who had a poor experience to come back and spend more after a poor experience, you simply adjust the bill, apologize, take it on the chin and hope for the best...
Go for the food and hope they tighten up on the service and put someone new on the beer order...
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