I've stopped by here a few times when I used to work nearby. This rating is based mostly off lunch.
Their service is a really rare positive experience for similar places. They take your order or suggest meals if you're indecisive.
The food is prepared somewhat fresh. I usually get the homemade burgers which are grilled on the spot. I've seen the toppings chopped up fresh twice a day which is alright.
The burgers definitely taste homemade which is a good thing. And portions are decent for the price.
The atmosphere is the real downside to this place. Even looking from the outside you can tell it's going to be a dingy old school diner. Not somewhere you'd take your client or your date. I honestly wouldn't bring kids here either.
Summary: Great service. Good food. Needs renovating.