Ridiculous. Me and my boyfriend waited in line for over 10 mins being the third car. When we finally got to the order screen she didn't say anything to let us know to hold on, so while we are waiting we are getting more and more angry at how long it's been. Then we finally say hello. Then then yells "HOLD ON". I asked her why she didn't tell us to before? She said she wasn't wearing her headset. Why would she take her headset off at any time? We left and told her it was all crap because how long she waited to take our order. Won't be back! Thanks Wendy's.