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  • Terrible service in the men's section today. When a clerk assumes you are buying something for yourself and then proceeds to mumble through the transaction, it doesn't make you want to give them your business. Here's what went down. I was purchasing gifts for Christmas, as one does in a mall in December. Took two items to the till and the clerk looks at them and says "These are too big for you. You need smaller!" In the rudest tone. I informed the clerk that they are gifts and get a disgusted grunt. After being told I didn't have the Simons points card, the clerk mumbled something unintelligible under his breath and scanned my items in. After completing the transaction (in which the clerk barely made eye contact or conversation) I had to ask about both a gift receipt (no dice on that) and a gift box. The gift box he did give me isn't what I needed. Even though he insisted it would fit. I think I'll order my stuff from Simons online from here on out. What little Christmas spirit I had is definitely gone now.
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