I recently moved away from Pittsburgh, but this is one of the spots I miss the most. I spent many hours here working on my thesis, but also many hours here just hanging out with friends or reading a book. The people who work there are very friendly and very patient. When I first started stopping in, I knew very little about tea, and they always took the time to explain different properties of each type of tea and were able to make thoughtful suggestions for things they thought I should try based on my current mood and goals for the day.
One of the best parts of this place is the insane selection they have. I felt like there was always something new to try. I loved the hot cider in the winter.
The space was almost always neat and clean, including the bathroom. I enjoyed the little flowers they kept on the tables, and the music selection was what you would hope for in a cozy little tea shop. The atmosphere is inviting, and only rarely would it be too crowded to find a place to sit. The wi-fi was much more reliable than other places in the area.
I love this place! If I ever make it back to Pittsburgh, I'm going to make it a point to stop in. Keep up the great work!