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  • I am very disappointed in this store. I went to it twice with a non working I phone 6+. First visit they cleaned the power connector and sent me home telling me I needed a good charge. That did not work. I tried to reschedule and no open appointments. I then went to the Apple store in Beachwood they claimed a faulty screen and offered a replacement for a reasonable price. Since it was late evening I didn't have the time . I decided to go back to Croker Park since it was close to my house. The technician I got claimed it was water damaged and could do nothing. This is checked by removing the SIMM card and a red dot should appear which I could not see. I explained at my last two visits the Simm card was removed and neither technician mentioned water damage. I was told there was nothing he could do. I still owed substantial money on this phone and tried a cell phone repair shop. They replace the screen and the phone is working perfectly. Oh and they claimed no water damage. The sad thing that Apple cares little about customers. This phone is part of my buisness plan and I have 6 other Apple phones in use plus an I pad for use with square credit cards. Will I switch to Android maybe someday.but as they are aware they can treat customers like numbers and they still come back.
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