This place is up and down. Last time I was here, I had a great sandwich and coffee. Today I went to do a little work and got another sandwich and coffee. This time, the service was rude. The girl behind the counter was apparently trying to get my attention, but was barely audible over the music and talking. She couldn't have been trying for more than a couple seconds, but when I looked back at her, she was rolling her eyes. I ordered a ham, egg, and gruyere croissant, and a cappuccino with almond milk (lactose intolerant). They ended up messing up my sandwich and giving me a cappuccino with whole milk. I couldn't tell until later, when my stomach started giving me fits. I payed $11 for this, and feel like I was wasting their time in the process. I'll give them another try since they seem to be hit or miss. I'll just have to try to be on my best behavior so that I don't piss off the staff.