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  • I gave my first review of this establishment back on Nov 2010 and as for the food, it still stands as a great time. The food is delicious. Id like to review the visit this time. My gifrleind and a friend all went to Kabuki for some Sushi because I had been craving it for a long while. The last few times we've gone there it's always been a pretty good visit. Quick service. Good food. We walk in and are seated. It's a little crowded, but nothing we've seen before. They have about 5-6 people waiting tables or hosting or doing something. A waiter asks us for our drinks and I throw in an order of edemame and some belly buttons. ..and the wait begins. Id say it was bout 10-15min before our appetizers got in and the waiter felt the need to tell us the edemame was '"fresh!" ... i guess that's lingo for "It's gonna be a while." Finally they bring it along with the belly buttons. During our wait we decided to put in our food order. We got about three different types of sushi. Nothing super fancy with a volcano exploding with fire shooting out the ends... just some regular sushi. I kid you not, it was about 30min before my girlfriend could not hold back and finally asked the waiter why it was taking so long. Apparently they had just two people before making sushi. Well ya know what? We've been there before when just one guy was there and it was faster service. We got our food finally, but instead of bringing it all at once, they brought two then one. Ok fine... Im hungry. We eat our food and get our bill.. The bill comes out to roughly $55. With a tip we all decided to split the bill three ways. Two of us had cards and put $22.00 on each and one had cash and did $22.00 so they had a tip. Not rocket science right? He walks away with our cards and cash and literally 10min later we all get up disgusted.. "Can we have our checks to sign?" The girl pipes in "Oh they are right here.." I guess they didn't think we needed to sign anything. I saw my bill for $22 and put a slash through the tip and signed and we walked out. (remember.. we left the tip in cash). So Saturday morning I check my banking online from my phone just as we were heading out of town. A nice little note on my bank statement: CHKCARDKABUKI SUSHI & PEORIA AZUS $55.38 What the!??? Why the hell was my card charged for the full bill. Did they decide to go back and charge my card the full amount because we were unhappy with their service?? Disgusted we called them and supposedly they are taking care of it. It's Monday morning (when banks do their normal run through) and my banking statement still shows the same. Love the food Kabuki, but you lost three customers because of the poor service; and we will not be coming back. --------------- Update.. they fixed my account, but the service was still snail slow that day.
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