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  • Not so great. Not busy at 1pm on a Tues. One other table plus ours in the upper level. The atmosphere is nice. Manager seated us, brought me coffee, did not bring cream for it. Waited. Got cream in a later trip. Order was taken, no mistakes except my meal was cold. Before it was brought, I wanted a coffee refill; did not have opportunity to ask as server never came by once. Then she brought the food but there never was a refill and no water on the table either, so without both, its not a pleasant dining experience. I finally told a different server (French lady, who seemed better) that my food was cold. She offered to have it redone; I asked to have it reheated. Mistake. Wasn't much better the second time around. Got my refill, but it sure took time. The French lady checked back to see if my meal was better. I said 'yes' but it wasn't, but I didn't want to keep on complaining. Other meal at the table was a burger. The cheese was picture-perfect but the cheese was flattened and hardened within the burger, so although it looked cute, it would have been better to have melted cheese in the burger instead. Fries were OK. Asked for 3rd refill of coffee; got it but had to ask for cream as it never came with the coffee. The staff are not observant or organized. A good restaurant would have staff on the ball. I went to the washroom. Hot water in the sink taps and a choice of paper towels or blow dryer thingy. I'd give it a 10/10 for the bathroom. On the way back, I saw my server standing at the computer on the upper level where we were seated. She didn't appear to be doing much of anything. After a wait, I got my coffee but again, had a wait for the check. You have to pay the server and not a cashier, so its another wait to pay it.
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