I have always had great service here. The people are very friendly and the nurses have been super kind and helpful. They treat you as a person and explain any questions you have. However, I have only been here to have my blood drawn and for an employment drug test. I cannot attest to care from a doctor nor how easy it is to see one. Four stars due to wait time. I went right when it opened. There were at least 10 people already checked in and waiting, which made me wonder if they opened earlier than posted. If you need a good place in Madison for blood work that is covered by insurance, I highly recommend.